instAllTech - Online Installation and Assistance Guides for All Things Technology

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instAllTech is a project developed as part of a Human-Computer Interaction capstone, aimed at addressing the struggles in getting tech support remotely. The team developed the idea after envisioning a grandparent trying to install Zoom by themselves during the pandemic and realized how difficult it would be for a non-tech savvy user to get help from others when they could not be physically present to assist. After completing some domain research and extracting design requirements and ideas, the team created a few initial wireframes and entered into an ideation session to develop a final wireframe in Adobe XD. This new wireframe was then used to build a high-fidelity prototype for user testing. Implementing the user feedback into the design, the team used AngularJS to code and add interactivity to the site.

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